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Our Customer Happiness Guarantee

Our #1 priority here at GOtrax® is your happiness. We have complete confidence in the quality of our products and firmly believe that you will be more than delighted with your purchase. However, we understand that sometimes things may not go as planned.

If at any time within the first 60 days of your purchase you are not happy with your GOtrax® products, we offer a no questions asked refund policy. Reach out to our Customer Happiness Team and they will organise the collection of your GOtrax® and a full refund.

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Lifeteime Product Guarantee

Absolutely no risk to you with our lifetime quality guarantee!

It's simple, we stand by our certified Aussie made product. If you find ANY defect with your GOtrax mats, you're welcome to an exchange or a full refund. No questions asked.

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GOtrax User Guide

Download a copy of our User Guide via the link below:

User Guide (Updated November 2023)

GOtrax Gang

Tag your posts with #GOtraxGang to join our community!